Terms of service

These terms set out the rules for using the myBrux mobile app and doctor panel. They are the terms for providing electronic services under the Polish Act of 18 July 2002. By using myBrux, you accept them.

1. Who we are

The service is provided by WM Group Wojciech Czyż, ul. Brzozowa 12, 43-230 Goczałkowice-Zdrój, Poland, tax ID (NIP): 6381848290 (“we”). Contact: [email protected]. The app is developed and published by SpaceIT Jakub Moskwa.

2. Definitions

• App: the myBrux mobile app for iOS and Android.
• Doctor panel: the web service at app.mybrux.com for doctors and dentists.
• User: a person with an account in the App.
• Doctor: a medical professional with access to the Doctor panel.
• myBrux Plus: paid extra features in the App.

3. What myBrux is

myBrux is an educational tool that helps you build awareness of your jaw position and habits related to bruxism. It does this through short reminders, a pain journal, relaxation exercises and statistics.

myBrux is not a medical device. It does not diagnose or treat anything and does not replace a consultation with a doctor or dentist. Results, including the jaw score, are for information only. If you have pain in your jaw, head or temporomandibular joints, see a specialist.

4. Technical requirements

To use the App, you need a phone or tablet with a current version of iOS or Android, internet access, an email address or a Google or Apple account, and notifications turned on. To use the Doctor panel, you need a current web browser.

5. Your account

1. The App is for adults only (18+).
2. The agreement for the service is concluded when you create an account and runs for an indefinite period.
3. Give true information and protect access to your account. Do not share it with others.
4. One account can be used for both the App and the Doctor panel.

6. Rules of use

You must not:

• provide unlawful content;
• disrupt the service or try to access other people’s data;
• copy, resell or make the service available to others without our consent.

We may suspend an account that breaks these rules. Where possible, we will first ask you to stop.

7. Working with a doctor

1. You can share your data with a Doctor by entering an invitation code in the App. You can also ask us to connect your account to a Doctor.
2. You can revoke access at any time: Settings → Data Sharing → Remove Doctor Connection.
3. The Doctor is solely responsible for their medical decisions and records. We are not a party to the relationship between you and the Doctor.

8. myBrux Plus

1. The core features of the App are free. myBrux Plus adds paid features described in the App.
2. Payment and billing are handled by the App Store or Google Play. Their terms also apply, and the price is shown before you buy.
3. A subscription renews automatically unless you cancel it at least 24 hours before the end of the period. You manage it in your store account settings.
4. Lifetime access is a one-time payment that does not renew.

9. Doctor panel and fees

1. We create Doctor panel accounts after you contact us. We may ask you to confirm your right to practise.
2. The standard plan costs 49 PLN per month and includes 5 patients. Each further patient costs 5 PLN per month. The number of patients billed updates automatically.
3. Payments are handled by Stripe. The subscription renews monthly.
4. You cancel the subscription in the Doctor panel, on the Subscription page. Access continues until the end of the paid period. After that, the patient list is locked.
5. A doctor account can be deleted only after the subscription is cancelled.
6. We may grant a free plan, including for a limited time. A free plan does not create a Stripe subscription.
7. The Doctor processes patient data in line with data protection and medical confidentiality laws.

10. Personal data

Our privacy policy explains how we process data.

11. Complaints

1. Send complaints to [email protected]. Describe the problem and give your account email address.
2. We will reply within 14 days of receiving the complaint.
3. Complaints about payments in the App Store and Google Play follow the rules of those stores.

12. Right of withdrawal

1. A consumer can withdraw from a distance contract within 14 days of concluding it, without giving a reason. A message to [email protected] is enough.
2. A consumer loses the right to withdraw from a contract for digital content if performance began with their express consent before this period ended, after being told they would lose this right.
3. Refunds for purchases in the App Store and Google Play follow the rules of those stores.

13. Liability

1. We work to keep the service running without interruption but cannot guarantee it. We may carry out technical work and limit access while it lasts.
2. We are not responsible for health decisions made solely on the basis of data from myBrux.
3. These provisions do not limit consumer rights under mandatory law.

14. Intellectual property

The App, the Doctor panel, their design and content are protected by law. You receive a non-exclusive licence to use them for the purposes of the service. The data you record remains yours.

15. Ending the service

You can delete your account at any time. Instructions are on the Delete your account page. Uninstalling the App does not delete your account.

We may terminate the agreement for important reasons with 30 days’ notice. In the event of a serious breach of these terms, we may do so immediately.

16. Changes to these terms

We may change these terms for important reasons, for example when service features or the law change. We will tell you about significant changes in the App or by email at least 14 days in advance. If you disagree, you can delete your account before the changes take effect.

17. Law and disputes

Polish law applies. This does not deprive a consumer of the protection given by mandatory law in their country of residence. A consumer may use out-of-court dispute resolution, including through the provincial Trade Inspection in Poland. Disputes are settled by the courts with jurisdiction under the law.